Privacy Policy

About Us

We are QUBE Theatricals Ltd, a company registered in England and Wales (No. 16730641) at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“we” or “us”).

This Policy explains how we will collect and use your personal data when you visit our website, or contact us via our website, and explains your rights in respect of your personal data.

We are the controller of your personal data for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation.

You can contact us by email at admin@qubetheatricals.com if you have any questions related to this Policy.

We may update this Policy from time to time. Any changes we may make to our Policy in the future will be posted on this page and we may notify you of any important changes by email.

What information do we collect and use and why?

Personal data you may choose to provide to us

• When you contact us via email or our website, we may collect information such as your name, email address, mobile number and any other information that you may choose to provide us with.

• We will use this personal information only to provide you with the service you have requested from us.

• If you sign up to receive a newsletter from us, we will collect your name and email address on the basis of your consent.

• If you do not provide the personal information necessary, or withdraw any consent for the processing of your personal information, where this information is necessary for us to provide services to you, we may not be able to provide those services.

Personal data that we may collect automatically

• We may also collect information from or through the device you use to connect to our website. This includes, for example, technical information such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the website.

• We will use this information where necessary for our legitimate interests, such as to help improve our website, to administer our website for internal operations, for data analytics purposes and to ensure that content from our website is presented in the most effective manner and to facilitate keeping our website safe and secure.

Our lawful bases for processing

We process your personal data under the following lawful bases:

  • Contractual necessity – where processing is required to provide you with services you have requested (for example, responding to enquiries or processing bookings).

  • Consent – where you have given us clear consent (for example, signing up to our newsletter).

  • Legitimate interests – where processing is necessary for our legitimate interests in running our business, improving our services, and ensuring website security, provided these interests are not overridden by your rights and freedoms.

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects for you.

Who do we share your information with?

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as website service providers, cloud storage providers or email marketing service providers. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

We may share your personal information with law enforcement agencies, regulators, courts or other public authorities if we have to, or are authorised to by law. We may also share your personal information to gain professional advice from accountants or lawyers where they require that information in order to provide the advice.

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us, your personal information will be disclosed to such entity.

We do not sell your personal information to third parties.

How long do we keep your personal information for?

We only retain your information for as long as is necessary for us to administer our relationship with you. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including our contractual obligations and rights in relation to the information involved, legal obligations under applicable law to retain data for a certain period of time and guidelines issued by relevant data protection authorities. Otherwise, we securely erase your information once this is no longer needed.

Do we transfer your personal information outside the UK or EEA?

In some instances, our third-party service providers may store your personal data outside of the UK or EEA. If the privacy laws of the countries where your data is stored by such third parties have not been deemed to provide adequate data protection standards under UK data protection laws, we will ensure that adequate safeguards are in place to protect your personal data. You can ask us for a copy of these by emailing admin@qubetheatricals.com.

The security of your data is hugely important to us, but please note that no electronic storage can be 100% consistently secure and we therefore cannot guarantee its absolute security.

Your rights

You have the following rights in respect of your personal data:

  • The right to be informed – clear, transparent and easily understandable information about how we use your data and your rights.

  • The right of access – to obtain access to your data and other related information.

  • The right to rectification – to have your data corrected if it is inaccurate or incomplete.

  • The right to erasure – to request deletion of your data where there is no legal reason for us to keep using it.

  • The right to restrict processing – to suspend further use of your data while still allowing us to store it.

  • The right to data portability – to request the transfer of your data to yourself or to a third party.

  • The right to object to processing – to object to certain types of data processing, including direct marketing.

  • The right not to be subject to automated decision-making – you will not be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

  • The right to withdraw consent – where we rely on consent to process your data, you can withdraw your consent at any time.

  • If you wish to exercise your rights, please email us at admin@qubetheatricals.com.

Cookies

Cookies are small text files that are placed on your browser or the hard drive of your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our website uses cookies to distinguish you from other users of our website. This helps us to improve user experience when you use our website and allows us to improve our website.

We use the following types of cookies:

  • Strictly necessary cookies – needed for the operation of our website.

  • Analytical / performance cookies – allow us to recognise and count visitors and see how they use the website.

  • Functional cookies – used to recognise you if you return to our website and remember your preferences.

  • Targeting cookies – record your visit, pages visited and links followed.

Third parties (e.g. advertising networks or analytics providers) may also use cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you block all cookies (including essential cookies) you might not be able to access all parts of our site.

For more information on cookies and how to manage your preferences, please see http://www.allaboutcookies.org/.

Do we link to other websites?

We may include links to third-party websites such as Twitter, Facebook, YouTube and Instagram. Clicking on those links may allow such third parties to collect or share data about you. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We encourage you to check these policies before you submit any personal data to these websites.

Squarespace

We use Squarespace to host our website.

How can you contact us?

If you have any questions, comments or requests regarding this Policy or our data processing practices, please email admin@qubetheatricals.com.

Should you wish to make a complaint about our handling of your personal data, you may contact the UK’s Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ or on +44 (0)303 123 1113.

This Policy was last updated in September 2025.